EW Shopify Connector

The EW Shopify Connector is a Salesforce-native app designed to deliver seamless Shopify and Salesforce integration. It automatically syncs your Shopify data—customers, products, orders, payments, discounts, segments, and more—directly with your Salesforce CRM. Whether you're managing one store or multiple, this tool enables bi-directional and one-way syncs in real-time, automates operational tasks, and gives you better visibility over your eCommerce data—all inside Salesforce.

Why EW Shopify Integration?

Using EW Shopify Connector to integrate Shopify with Salesforce creates powerful efficiency and real-time visibility. Customer, order, and product data sit in one place, helping sales, marketing, and support teams act faster and smarter.

Why EW Shopify Integration?

Integrating Shopify with Salesforce using EW Shopify Connector unlocks powerful operational efficiency and real-time visibility across your eCommerce and CRM systems. By bringing customer, order, and product data into one centralized view, you empower your sales, marketing, and support teams to act faster, smarter, and with better context.

Unified Commerce & CRM Operations

Connect your online store with Salesforce to align orders, inventory, and customer service. Eliminate data silos between sales, support, and fulfillment.

Faster Support & Sales with Real-Time Order Data

Sales and support teams can view Shopify order history, fulfillment status, and customer details instantly inside Salesforce. This enables quick issue resolution and more personalized service.

360° Customer View Across Platforms

Bring Shopify customer data—purchase history, preferences, and contact info—into Salesforce. Build a full profile that helps improve engagement, retention, and cross-sell opportunities.

Streamlined Workflow Across Multiple Stores

Manage multiple Shopify storefronts from one Salesforce org. Configure separate sync rules and field mapping for each store without duplication.

Unified Commerce & CRM Operations

Connect your online store with Salesforce to align orders, inventory, and customer service. Eliminate data silos between sales, support, and fulfillment.

Faster Support & Sales with Real-Time Order Data

Sales and support teams can view Shopify order history, fulfillment status, and customer details instantly inside Salesforce. This enables quick issue resolution and more personalized service.

360° Customer View Across Platforms

Bring Shopify customer data—purchase history, preferences, and contact info—into Salesforce. Build a full profile that helps improve engagement, retention, and cross-sell opportunities.

Streamlined Workflow Across Multiple Stores

Manage multiple Shopify storefronts from one Salesforce org. Configure separate sync rules and field mapping for each store without duplication.

Strong Features For Your Business Operations

Multi-Store Support

Manage several Shopify stores from a single Salesforce org. Configure separate authentication and field mapping for each one.

Order & Product Sync

Orders and products sync automatically between Shopify and Salesforce. Inventory and variants update in real time via manual or scheduled sync.

Customer & Segmentation

Customer data, including addresses, syncs bi-directionally between Shopify and Salesforce. Shopify segments can also be imported for targeted campaigns.

Discounts & Gift Cards

Shopify discounts (fixed, percentage, BOGO, free shipping) and gift cards sync into Salesforce. Metadata includes balance, expiry date, and usage details.

Webhook Setup

Webhook configuration is required in Shopify to sync events like order creation or customer updates. A detailed admin guide is provided for easy setup.

Field Mapping

Drag and drop to map fields—standard or custom—between Shopify and Salesforce. Works for customers, orders, and products.

Segments & Collections

Sync Shopify customer segments and product collections into Salesforce for smarter campaigns and better product-level insights.

Returns & Exchanges

Track returns and exchanges at the item level with real-time updates to Fulfillment Status, refunds, and all order totals in Salesforce.

Tax Calculation from Shopify

When orders with tax are created in Shopify, Salesforce automatically captures the Price with Tax and Total Tax — ensuring accurate financial records.

Advantages of Shopify Connector

100% Salesforce-Native – No External Middleware

EW Shopify Connector is built inside Salesforce. Unlike tools using Zapier or Workato, it avoids external logins and data transfers, ensuring better security, faster performance, and smooth user experience.

True Multi-Store & Multi-Currency Architecture

Supports multiple Shopify stores per Salesforce org with built-in currency normalization. Ideal for global businesses running in different regions.

Deep Sync for Promotions, Segments & Gift Cards

Goes beyond products and orders. Syncs discounts, customer segments, and gift cards, giving marketing and finance teams more insight for loyalty and spend tracking.

Prebuilt Webhook Automation with Failover

Our connector sets up Shopify webhooks automatically. It includes a retry option for failed webhooks, ensuring order, payment, and inventory data never gets lost.

Bi-Directional Sync with Field-Level Mapping

Use drag-and-drop mapping to sync both standard and custom fields. Customers, products, and orders update in both Salesforce and Shopify, keeping CRM aligned with storefront activity.

Purpose-Built Reporting & Dashboards

Comes with ready-made dashboards for order volume, product sync status, discount usage, and sync logs. Stakeholders get instant insights without building reports from scratch.

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Phone: +91 99092 40666

Email: marketing@eruditeworks.com

Address: 4542/U3 Dev Arcade Taluka Jalalpore, Navsari, Gujarat 396450.

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